Business Process Management

We develop theories, models, methods and tools for the Busines Process Management (BPM) of the future.


Our focus is on analytical applications of BPM like Business Process Monitoring and Business Process Mining.


  • Business Processes for the development and delivery of services
  • Methods and information systems for the design and analysis of business processes
  • Methods and information systems for the execution of business processes and the monitoring of instances


In product service system networks manufacturers and service organizations collaborate for providing customers with individualized solutions. Cooperation Experience focuses on developing a methodology that allows to conceptualize these networks, with a special focus on the required coordination between the participating actors’ tasks. With this method and a supporting test environment, the collaboration between the actors is visualized and the impacts and requirements for inter-organizational information flows and document exchanges are explicated. For supporting the application of the method, reference contents are generated and integrated into the supporting prototypical tools. Within this project, the University of Muenster is responsible for the design and implementation of these software prototypes.


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RISE_BPM networks world-leading research institutions and corporate innovators to develop new horizons for Business Process Management (BPM). BPM is a boundary-spanning discipline focused on division and re-integration of day-to-day work in organisations and on analysis of process data for organisational decision-making. Recent break-through innovations in Social Computing, Smart Devices, Real-Time Computing, and Big Data Technology create a strong impetus for propelling BPM into a pervasive corporate topic that enables design of entirely new products and services.



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Dieses Vorhaben dient der Vorbereitung eines Antrags zur Einzelprojektförderung. Es basiert auf wissenschaftlichen Vorarbeiten des Antragstellers und einer existierenden wissenschaftlichen Kooperation mit Forschern im brasilianischen Bundesstaat Santa Catarina. Das Projekt soll federführend durch das Institut für Wirtschaftsinformatik, European Research Center for Information Systems (ERCIS), an der Westfälischen Wilhelms-Universität Münster und die Universidade para…

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