2021

• Marheine C., Pauli T., Marx E., Back A., Matzner M.:
  From Suppliers to Complementors: Motivational Factors for Joining Industrial Internet of Things Platform Ecosystems
  54th Hawaii International Conference on System Sciences (Kauai)
• Pauli T., Fielt E., Matzner M.:
  Digital Industrial Platforms [forthcoming]
  In: Business & Information Systems Engineering (2021)
  ISSN: 1867-0202

2020

• Baier S., Dunzer S., Fettke P., Houy C., Matzner M., Pfeiffer P., Rehse JR., Scheid M., Stephan S., Stierle M., Willems B.:
  The MobIS-Challenge 2019 - A Report on the WI-2019-Workshop on Model-Based Compliance in Information Systems
  In: Enterprise Modelling and Information Systems Architectures - International Journal of Conceptual Modeling 15 (2020)
  ISSN: 1866-3621
  DOI: 10.18417/EMISA.15.5
  URL: https://emisa-journal.org/emisa/article/view/247
• Beverungen D., Buijs JCAM., Becker J., Di Ciccio C., van der Aalst WMP., Bartelheimer C., vom Brocke J., Comuzzi M., Kraume K., Leopold H., Matzner M., Mendling J., Ogonek N., Post T., Resinas M., Revoredo K., del-Río-Ortega A., La Rosa M., Santoro F., Solti A., Song M., Stein A., Stierle M., Wolf V.:
  Seven Paradoxes of Business Process Management in a Hyper-Connected World
  In: Business & Information Systems Engineering (2020)
  ISSN: 1867-0202
  DOI: 10.1007/s12599-020-00646-z
• Brunk J., Stierle M., Papke L., Revoredo K., Matzner M., Becker J.:
  Cause vs. effect in context-sensitive prediction of business process instances
  In: Information Systems 95 (2020), p. 101635
  ISSN: 0306-4379
  DOI: 10.1016/j.is.2020.101635
  URL: https://www.sciencedirect.com/science/article/abs/pii/S0306437920301046
• Brunk J., Stottmeister J., Weinzierl S., Matzner M., Becker J.:
  Exploring the effect of context information on deep learning business process predictions
  In: Journal of Decision Systems (2020), p. 1-16
  ISSN: 1246-0125
  DOI: 10.1080/12460125.2020.1790183
• Harl M., Weinzierl S., Stierle M., Matzner M.:
  Explainable predictive business process monitoring using gated graph neural networks
  In: Journal of Decision Systems (2020), p. 1-16
  ISSN: 1246-0125
  DOI: 10.1080/12460125.2020.1780780
• Hindel J., Cabrera Pérez L., Stierle M.:
  Robotic Process Automation: Hype or Hope?
  In: Proceedings of the 15th International Conference on Wirtschaftsinformatik 2020
  DOI: 10.30844/wi_2020_r6-hindel
  URL: https://library.gito.de/oa_wi2020-r6.html
• Marheine C., Pauli T.:
  Driving Generativity in Industrial IoT Platform Ecosystems
  41st International Conference on Information Systems
  In: Proceedings of the 41st International Conference on Information Systems 2020
  URL: https://www.alexandria.unisg.ch/261078/
• Marx E., Pauli T., Fielt E., Matzner M.:
  From Services to Smart Services: Can Service Engineering Methods get Smarter as well?
  15th International Conference on Wirtschaftsinformatik (Potsdam)
  DOI: 10.30844/wi_2020_j9-marx
  URL: https://library.gito.de/open-access-pdf/J9_Marx-From_Services_to_Smart_Services-446_c.pdf
• Marx E., Stierle M., Weinzierl S., Matzner M.:
  Closing the Gap between Smart Manufacturing Applications and Data Management
  15th International Conference on Wirtschaftsinformatik (Potsdam)
  DOI: 10.30844/wi_2020_u1-marx
  URL: https://library.gito.de/open-access-pdf/U1_Marx-Closing_the_Gap_between_Smart_Manufacturing_Applications_and_Data_Management-525_c.pdf
• Nguyen A., Chatterjee S., Weinzierl S., Schwinn L., Matzner M., Eskofier B.:
  Time Matters: Time-Aware LSTMs for Predictive Business Process Monitoring
  International Conference on Process Mining (Padua, 4. October 2020 - 9. October 2020)
  In: Proceedings of the 1st International Workshop on Leveraging Machine Learning in Process Mining 2020
• Ochmann J., Michels L., Zilker S., Tiefenbeck V., Laumer S.:
  The influence of algorithm aversion and anthropomorphic agent design on the acceptance of AI-based job recommendations
  Proceedings of the 41st International Conference on Information Systems (ICIS) (Hyderabad, Indien)
  In: International Conference on Information Systems (ICIS) (ed.): Proceedings of the 41st International Conference on Information Systems (ICIS) 2020
• Ochmann J., Zilker S., Laumer S.:
  Job Seekers' Artificial Intelligence-related Black Box Concerns
  Proceedings of the 2020 on Computers and People Research Conference (SIGMIS-CPR'20). (New York, NY, USA,)
  In: Association for Computing Machinery (ed.): Proceedings of the 2020 on Computers and People Research Conference 2020
  DOI: 10.1145/3378539.3393841
• Pauli T., Marx E., Dunzer S., Matzner M.:
  Modeling Platform Ecosystems
  39th International Conference on Conceptual Modeling (Forum) (Vienna)
  In: ER Forum, Demo and Posters 2020
  Open Access: http://ceur-ws.org/Vol-2716/paper2.pdf
• Pauli T., Marx E., Matzner M.:
  Leveraging Industrial IoT Platform Ecosystems: Insights from the Complementors' Perspective
  28th European Conference on Information Systems (Marrakesch)
  Open Access: https://www.researchgate.net/publication/341279717_Leveraging_Industrial_IoT_Platform_Ecosystems_Insights_from_the_Complementors'_Perspective
• Stierle M., Matzner M.:
  Customer Service - Device Repair Process (sp2020)
  (2020)
  DOI: 10.5281/zenodo.3928487
  (anderer)
• Stierle M., Zilker S., Dunzer S., Tenschert J., Karagegova G.:
  Design Principles for Comprehensible Process Discovery in Process Mining
  In: Rowe F, Amrani RE, Limayem M, Newell S, Pouloudi N, Heck E, Quammah AE (ed.): 28th European Conference on Information Systems - Liberty, Equality, and Fraternity in a Digitizing World, ECIS 2020, Marrakech, Morocco, June 15-17, 2020 2020
  URL: https://aisel.aisnet.org/ecis2020_rp/42/
• Tang W., Matzner M.:
  Creating Humanistic Value with Process Mining for Improving Work Conditions - A Sociotechnical Perspective
  Forty-First International Conference on Information Systems (India, 13. December 2020 - 16. December 2020)
  In: Association for Information Systems (ed.): ICIS 2020 Proceedings 2020
  URL: https://aisel.aisnet.org/icis2020/is_workplace_fow/is_workplace_fow/16/
• Tenschert J., Tang W., Matzner M.:
  Enterprise System Capabilities for Organizational Change in the BPM Life Cycle
  Business Process Management Workshops (BPM 2020) (Sevilla, 13. September 2020 - 18. September 2020)
  In: Adela del-Río-Ortega, Henrik Leopold and Flavia M. Santoro (ed.): Lecture Notes in Business Information Processing, Cham, Switzerland: 2020
  (Conference report)
• Viner D., Stierle M., Matzner M.:
  A Process Mining Software Comparison
  2nd International Conference on Process Mining (ICPM) (Padua, 4. October 2020 - 9. October 2020)
• Weinzierl S., Dunzer S., Zilker S., Matzner M.:
  Prescriptive Business Process Monitoring for Recommending Next Best Actions
  International Conference on Business Process Management (Sevilla, 13. September 2020 - 18. September 2020)
  In: Proceedings of the 18th International Conference on Business Process Management Forum 2020
  DOI: 10.1007/978-3-030-58638-6_12
  URL: https://link.springer.com/content/pdf/10.1007/978-3-030-58638-6_12.pdf
• Weinzierl S., Stierle M., Zilker S., Matzner M.:
  A next click recommender system for web-based service analytics with context-aware LSTMs
  Hawaii International Conference on System Sciences (Grand Wailea, Maui, Hawaii, 7. January 2020 - 10. January 2020)
  In: Proceedings of the 53rd Hawaii International Conference on System Sciences 2020
  DOI: 10.24251/HICSS.2020.190
  URL: http://hdl.handle.net/10125/63929
• Weinzierl S., Wolf V., Pauli T., Beverungen D., Matzner M.:
  Detecting Workarounds in Business Processes — A Deep Learning Method for Analyzing Event Logs
  European Conference on Information Systems (Marrakesch, 15. June 2020 - 17. June 2020)
  In: Proceedings of the 28th European Conference on Information Systems 2020
  URL: https://www.researchgate.net/publication/341180737_DETECTING_WORKAROUNDS_IN_BUSINESS_PROCESSES_-_A_DEEP_LEARNING_METHOD_FOR_ANALYZING_EVENT_LOGS
• Weinzierl S., Zilker S., Brunk J., Revoredo K., Matzner M., Becker J.:
  XNAP: Making LSTM-based Next Activity Predictions Explainable by Using LRP
  International Conference on Business Process Management (Sevilla, 13. September 2020 - 18. September 2020)
  In: Proceedings of the 4th International Workshop on Artificial Intelligence for Business Process Management 2020
  DOI: 10.1007/978-3-030-66498-5_10
• Weinzierl S., Zilker S., Stierle M., Park G., Matzner M.:
  From predictive to prescriptive process monitoring: Recommending the next best actions instead of calculating the next most likely events
  Internationale Tagung Wirtschaftsinformatik (Potsdam, 8. March 2020 - 11. March 2020)
  In: Proceedings of the 15th International Conference on Wirtschaftsinformatik 2020
  DOI: 10.30844/wi_2020_c12-weinzierl
  URL: https://library.gito.de/open-access-pdf/C12_Prescriptive_process_monitoring_-_a_technique_for_determining_next_best_actions_resub.pdf
• Wellmann C., Stierle M., Dunzer S., Matzner M.:
  A Framework to Evaluate the Viability of Robotic Process Automation for Business Process Activities
  BPM2020
  In: Asatiani A, García JM, Helander N, Jiménez-Ramírez A, Koschmider A, Mendling J, Meroni G, Reijers HA (ed.): Business Process Management: Blockchain and Robotic Process Automation Forum, Cham: 2020
  DOI: 10.1007/978-3-030-58779-6_14
  URL: https://link.springer.com/content/pdf/10.1007/978-3-030-58779-6_14.pdf

2019

• Beverungen D., Matzner M., Pöppelbuß J.:
  Structure, Structure, Structure? Designing and Managing Smart Service Systems as Socio-Technical Structures
  In: Bergener K, Räckers M, Stein A (ed.): The Art of Structuring - Bridging the Gap Between Information Systems Research and Practice, Cham: Springer International Publishing, 2019, p. 361--372
  ISBN: 978-3-030-06234-7
  DOI: 10.1007/978-3-030-06234-7_34
• Beverungen D., Müller O., Matzner M., Mendling J., vom Brocke J.:
  Conceptualizing Smart Service Systems
  In: Electronic Markets 29 (2019), p. 7-18
  ISSN: 1019-6781
  DOI: 10.1007/s12525-017-0270-5
• Dunzer S., Stierle M., Matzner M., Baier S.:
  Conformance checking: A state-of-the-art literature review
  S-BPM ONE 2019 (Seville, Spain, 26. June 2019 - 28. June 2019)
  In: Proceedings of the 11th International Conference on Subject-Oriented Business Process Management, S-BPM ONE 2019 2019
  DOI: 10.1145/3329007.3329014
  URL: https://dl.acm.org/citation.cfm?id=3329014
• Janiesch C., Matzner M.:
  BAMN: a modeling method for business activity monitoring systems
  In: Journal of Decision Systems 28 (2019), p. 185-223
  ISSN: 1246-0125
  DOI: 10.1080/12460125.2019.1631682
• Nakladal J., Geyer-Klingeberg J., Stierle M., Matzner M.:
  From Technical Product Training to Sustainable Education for Students — A Strategic Alliance Approach to Applied MOOCs
  EMOOCs 2019 (Naples, 20. May 2019 - 22. May 2019)
  In: Proceedings of Work in Progress Papers of the Research, Experience and Business Tracks at EMOOCs 2019 2019
  URL: http://ceur-ws.org/Vol-2356/business_short4.pdf
• Pauli T., Lin Y.:
  The Generativity of Industrial IoT Platforms: Beyond Predictive Maintenance?
  In: Proceedings of the 40th International Conference on Information Systems 2019
• Weinzierl S., Revoredo K., Matzner M.:
  Predictive Businss Process Monitoring With Context Information From Documents
  European Conference on Information Systems (Stockholm, 8. June 2019 - 14. June 2019)
  In: Proceedings of the 27th European Conference on Information Systems 2019
  URL: https://www.researchgate.net/publication/333245929_PREDICTIVE_BUSINESS_PROCESS_MONITORING_WITH_CONTEXT_INFORMATION_FROM_DOCUMENTS

2018

• Brunk J., Revoredo K., Stierle M., Matzner M., Delfmann P., Becker J.:
  Prediction of business process instances with dynamic Bayesian networks
  8th International Symposium on Data-Driven Process Discovery and Analysis, SIMPDA 2018 (Sevilla)
  In: Paolo Ceravolo and López M. Teresa Gómez and Keulen Maurice Van (ed.): Proceedings of the 8th International Symposium on Data-driven Process Discovery and Analysis (SIMPDA 2018) 2018
  URL: http://ceur-ws.org/Vol-2270/short1.pdf
• Cereja J., Santoro F., Gorbacheva E., Matzner M.:
  Application of the Design Thinking Approach to Process Redesign at an Insurance Company in Brazil
  In: Brocke J., Mendling J. (ed.): Business Process Management Cases, Springer, Cham, 2018, p. pp 205-233 (Management for Professionals Book Series)
  ISBN: 978-3-319-58306-8
  DOI: 10.1007/978-3-319-58307-5_12
• Genennig S., Pauli T., Roth A., Möslein K.:
  Digitization-enabled Innovation in Service Systems: An Empirical Analysis of the German MDAX Companies
  European Academy of Management (EURAM)
• Krönung J., Pethig F., Tang W.:
  Akzeptanz von E-Government-Dienstleistungen für Menschen mit Behinderung : am Beispiel des Online-Antrags für einen Schwerbehindertenausweis: Kurzbericht vom 30.04.2018
  (2018)
  URL: https://madoc.bib.uni-mannheim.de/49917/1/E-Government_Antrag_Schwerbehindertenausweis.pdf
  (anderer)
• Matzner M., Büttgen M., Demirkan H., Spohrer J., Alter S., Fritzsche A., Ng I., Jonas J., Martinez V., Möslein K., Neely A.:
  Digital Transformation in Service Management
  In: Journal of Service Management Research 2 (2018), p. 3-21
  ISSN: 2511-8676
  DOI: 10.15358/2511-8676-2018-2-3
  URL: https://elibrary.vahlen.de/10.15358/2511-8676-2018-2-3/digital-transformation-in-service-management-jahrgang-2-2018-heft-2?page=1
• Matzner M., Plenter F., Betzing JH., Chasin F., von Hoffen M., Löchte M., Pütz S., Becker J.:
  CrowdStrom: Analysis, Design, and Implementation of Processes for a Peer-to-Peer Service for Electric Vehicle Charging
  In: Brocke J., Mendling J. (ed.): Business Process Management Cases, Springer, Cham, 2018, p. pp 337-359 (Management for Professionals Book Series)
  ISBN: 978-3-319-58306-8
  DOI: 10.1007/978-3-319-58307-5_18
• Matzner M., Plenter F., Chasin F., Betzing JH., von Hoffen M.:
  New Service Development Through Action Design Research in Joint Research Projects
  26th European Conference on Information Systems (Portsmouth)
  In: New Service Development Through Action Design Research in Joint Research Projects 2018
• Plenter F., Chasin F., von Hoffen M., Betzing JH., Matzner M., Becker J.:
  Assessment of peer-provider potentials to share private electric vehicle charging stations
  In: Transportation Research Part D-Transport and Environment 64 (2018), p. 178-191
  ISSN: 1361-9209
  DOI: 10.1016/j.trd.2018.02.013
  URL: https://www.sciencedirect.com/science/article/pii/S1361920916307003
• Plenter F., von Hoffen M., Chasin F., Benhaus S., Matzner M., Paukstadt U., Becker J.:
  Quantifying Consumers' Willingness to Pay for Electric Vehicle Charging
  2018 IEEE 20th Conference on Business Informatics (CBI) (Vienna, 11. July 2018 - 14. July 2018)
  In: Quantifying Consumers' Willingness to Pay for Electric Vehicle Charging 2018
  DOI: 10.1109/CBI.2018.00030
  URL: https://ieeexplore.ieee.org/document/8452673/

2017

• Becker J., Backhaus K., Borchert M., Matzner M., Plenter F., Benthaus S., Betzing JH., Chasin F., von Hoffen M., Löchte M., Pütz S., Todenhöfer L., Weiße A.:
  Entwicklung einer Peer-To-Peer Sharing-Platform für das Laden von Elektrofahrzeugen
  In: Walter Ganz, Achim Kampker, Gerhard Satzger (ed.): Dienstleistungen als Erfolgsfaktor für Elektromobilität. Ergebnisse aus dem Förderschwerpunkt “Dienstleistungsinnovationen für Elektromobilität”, Stuttgart: Fraunhofer Verlag, 2017, p. 62-69
  ISBN: 978-3-8396-1212-5
  URL: http://www.elektromobility-services.com/wp-content/uploads/2017/07/Services-always-factor-electromobility-experiences_of_experiences)
• Becker J., Bernhold T., Knackstedt R., Matzner M. (ed.):
  Planung koordinierter Wertschöpfungspartnerschaften
  Gabler Verlag: 2017
  ISBN: 978-3-662-55361-9
  DOI: 10.1007/978-3-662-55362-6
• Benkenstein M., Bruhn M., Büttgen M., Hipp C., Matzner M., W. Nerdinger F.:
  Topics for Service Management Research – A European Perspective
  In: Benkenstein Martin, Bruhn Manfred, Büttgen Marion, Hipp Christiane, Matzner Martin, Nerdinger Friedemann (ed.): SMR - Journal of Service Management Research, Munich: C.H.BECK, 2017, p. 4-21
  ISBN: 2511-8676
  DOI: 10.15358/2511-8676-2017-1-4
  URL: https://rsw.beck.de/docs/librariesprovider42/default-document-library/benkenstein-et-al-smr-01-2017.pdf
• Betzing JH., Beverungen D., Becker J., Matzner M., Schmitz G., Bartelheimer C., Berendes I., Braun M., Gadeib A., von Hoffen M., Schallenberg C.:
  Interaktive, digitale Einkaufserlebnisse in Innenstädten
  In: HMD : Praxis der Wirtschaftsinformatik 54 (2017), p. 659-671
  ISSN: 1436-3011
  DOI: 10.1365/s40702-017-0343-0
• Betzing JH., von Hoffen M., Plenter F., Chasin F., Matzner M., Becker J.:
  One Plug at a Time - Designing a Peer-to-Peer Sharing Service for Charging Electric Vehicles
  13. Internationale Tagung Wirtschaftsinformatik (WI2017) (St. Gallen)
  URL: http://publications.martin-matzner.de/23/1/Wi2017.pdf
• Beverungen D., Matzner M.:
  Informationsmodellierung in Dienstleistungssystemen
  In: Corsten H, Roth S (ed.): Handbuch Dienstleistungsmanagement, Munich: Vahlen, 2017, p. 519 - 536
  URL: http://publications.martin-matzner.de/22/1/HandbuchDLM2017.pdf
• Beverungen D., Matzner M., Janiesch C.:
  Information systems for smart services
  In: Information Systems and E-Business Management 15 (2017), p. 781–787
  ISSN: 1617-9846
  DOI: 10.1007/s10257-017-0365-8
  URL: https://link.springer.com/article/10.1007/s10257-017-0365-8
• Chasin F., von Hoffen M., Cramer M., Matzner M.:
  Peer-to-peer sharing and collaborative consumption platforms: a taxonomy and a reproducible analysis
  In: Information Systems and E-Business Management (2017), p. 1-33
  ISSN: 1617-9846
  DOI: 10.1007/s10257-017-0357-8
  URL: http://rdcu.be/tIF4
• von Hoffen M., Chasin F., Matzner M., Plenter F., Betzing JH.:
  Testing Technical Feasibility in CPS Development Projects
  13. Internationale Tagung Wirtschaftsinformatik (WI2017) (St. Gallen)
  URL: http://publications.martin-matzner.de/24/1/wi2017b.pdf

2016

• Breuker D., Matzner M., Delfmann P., Becker J.:
  Comprehensible Predictive Models for Business Processes
  In: Mis Quarterly 40 (2016), p. 1009-1034
  ISSN: 0276-7783
  URL: http://aisel.aisnet.org/cgi/viewcontent.cgi?article=3315&context=misq
• Folmer E., Matzner M., Räckers M., Scholta H., Becker J.:
  Standardized but flexible information exchange for networked public administrations: A method
  In: Transforming Government: People, Process and Policy 10 (2016), p. 239-255
  ISSN: 1750-6166
  DOI: 10.1108/TG-09-2014-0044
  URL: http://www.emeraldinsight.com/doi/abs/10.1108/TG-09-2014-0044
• Matzner M., Chasin F., von Hoffen M., Plenter F., Becker J.:
  Designing a Peer-to-Peer Sharing Service as Fuel for the Development of the Electric Vehicle Charging Infrastructure
  49th Annual Hawaii International Conference on System Sciences (HICSS-49) (Kauai, Hawaii, USA)
  DOI: 10.1109/HICSS.2016.201

2015

• Beverungen D., Fabry C., Ganz W., Matzner M., Satzger G. (ed.):
  Dienstleistungsinnovationen für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen
  Stuttgart: 2015
  ISBN: 978-3-8396-0843-2
  URL: http://www.elektromobilitaet-dienstleistungen.de/wp-content/uploads/2015/02/Dienstleistungsinnovationen-fuer-Elektromobilitaet_Maerkte-Geschaeftsmodelle-Koop_2015.pdf
  (anderer)
• Breuker D., Delfmann P., Matzner M., Becker J.:
  Designing and Evaluating an Interpretable Predictive Modeling Technique for Business Processes
  In: Fournier Fabiana MJ, Mendling Jan (ed.): BPM 2014 International Workshops, Berlin: Springer, 2015, p. 541-553 (Lecture Notes in Business Information Processing, Vol.202)
  ISBN: 978-3-319-15894-5
  DOI: 10.1007/978-3-319-15895-2_46
  URL: http://fluxicon.com/blog/wp-content/uploads/2015/01/DeMiMoP-2014-Predictive-BPM.pdf
• Chasin F., Matzner M., Löchte M., Wiget V., Becker J.:
  The Law: The Boon and Bane of IT-enabled Peer-to-Peer Sharing and Collaborative Consumption Services
  12th International Conference on Wirtschaftsinformatik (WI 2015) (Osnabrück)
  In: Thomas Oliver, Teuteberg Frank (ed.): Proceedings der 12. Internationalen Tagung Wirtschaftsinformatik (WI 2015) 2015
  Open Access: http://www.wi2015.uni-osnabrueck.de/Files//WI2015-D-14-00163.pdf
  URL: http://www.wi2015.uni-osnabrueck.de/Files//WI2015-D-14-00163.pdf
• Delfmann P., Breuker D., Matzner M., Becker J.:
  Supporting Information Systems Analysis Through Conceptual Model Query – The Diagramed Model Query Language (DMQL)
  In: Communications of the Association for Information Systems 37 (2015), p. 473-509
  ISSN: 1529-3181
  Open Access: http://aisel.aisnet.org/cais/vol37/iss1/24
  URL: http://aisel.aisnet.org/cais/vol37/iss1/24
• Matzner M., Chasin F., Rettberg F.:
  Private Providers of Climate-Neutral Electric Vehicle Charging Services – Enabling Remote Access to Self-Produced Energy at Other Peoples{'} Charging Points
  Energy Informatics & Management (EIM 2015) (Rotterdam, The Netherlands)
  URL: http://publications.martin-matzner.de/16/1/EIM2015.pdf
• Matzner M., Chasin F., Todenhöfer L.:
  To Share or Not to Share: Towards Understanding the Antecedents of Participation in IT-Enabled Sharing Services
  European Conference on Information Systems (ECIS 2015) (Münster)
  Open Access: http://publications.martin-matzner.de/11/
  URL: http://publications.martin-matzner.de/11/
• Matzner M., Plenter F., Benthaus S., Todenhöfer L., Fronc S., Wiget V., Löchte M., Chasin F., von Hoffen M., Backhaus K., Becker J., Borchert M.:
  Das CrowdStrom-Geschäftsmodell
  137 (2015)
  ISSN: 1438-3985
  URL: https://www.wi.uni-muenster.de/sites/default/files/public/research/arbeitsberichte/ab137.pdf
  (anderer)
• Matzner M., von Hoffen M., Chasin F.:
  Designing an Ontology-based Web Directory for the Discovery of Sharing and Collaborative Consumption Platforms
  17th IEEE Conference on Business Informatics (CBI 2015) (Lisbon, Portugal)
  DOI: 10.1109/CBI.2015.37
  URL: http://publications.martin-matzner.de/18/
• Matzner M., von Hoffen M., Heide T., Löchte M., Plenter F., Benthaus S., Fronc S., Chasin F., Wiget V., Todenhöfer L., Backhaus K., Becker J., Borchert M.:
  Crowdsourcing-Ladedienste durch Kleinanbieter als innovatives Geschäftsmodell (CrowdStrom)
  In: Beverungen Daniel, Fabry Christian, Ganz Walter, Matzner Martin, Satzger Gerhard (ed.): Dienstleistungsinnovationen für Elektromobilität: Märkte, Geschäftsmodelle, Kooperationen, Stuttgart: Fraunhofer-Verlag, 2015, p. 129-142
  ISBN: 978-3-8396-0843-2
  URL: http://www.elektromobilitaet-dienstleistungen.de/wp-content/uploads/2015/02/Dienstleistungsinnovationen-fuer-Elektromobilitaet_Maerkte-Geschaeftsmodelle-Koop_2015.pdf#page=130
• Matzner M., von Hoffen M., Heide T., Plenter F., Chasin F.:
  A Method for Measuring User Preferences in Information Systems Design Choices
  European Conference on Information Systems (ECIS 2015) (Münster)
  Open Access: http://publications.martin-matzner.de/12/1/ECIS2015_MethodQ.pdf
  URL: http://publications.martin-matzner.de/12/1/ECIS2015_MethodQ.pdf

2014

• Becker J., Breuker B., Delfmann P., Matzner M.:
  Designing and Implementing a Framework for Event-based Predictive Modelling of Business Processes
  International Workshop: Evolution of Information Systems and their Design Methods (EMISA 2014) (Luxembourg)
  Open Access: http://cs.emis.de/LNI/Proceedings/Proceedings234/71.pdf
  URL: http://cs.emis.de/LNI/Proceedings/Proceedings234/71.pdf
• Folmer E., Heddier M., Matzner M., Räckers M., Becker J.:
  A Method for Managing IT-Based Boundary Objects: Design and Application in the Public Sector
  European Conference on Information Systems (ECIS 2014) (Tel Aviv)
  Open Access: http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1024&context=ecis2014
  URL: http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1024&context=ecis2014
• Klör B., Bräuer S., Beverungen D., Matzner M.:
  IT-basierte Dienstleistungen für die Elektromobilität – Konzeptioneller Rahmen und Literaturanalyse
  Multikonferenz Wirtschaftsinformatik 2014 (MKWI 2014) (Paderborn)
  Open Access: http://digital.ub.uni-paderborn.de/hs/download/pdf/1010308?originalFilename=true
  URL: http://digital.ub.uni-paderborn.de/hs/download/pdf/1010308?originalFilename=true
• Matzner M., Breuker D.:
  Performances of Business Processes and Organizational Routines: Similar Research Problems, Different Research Methods - A Literature Review
  European Conference on Information Systems (ECIS 2014) (Tel Aviv)
  Open Access: http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1242&context=ecis2014
  URL: http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1242&context=ecis2014
• Matzner M., Scholta H.:
  Process Mining Approaches to Detect Organizational Properties in Cyber-Physical Systems
  European Conference on Information Systems (ECIS 2014) (Tel Aviv)
  Open Access: http://publications.martin-matzner.de/8/1/Ecis2014_1.pdf
  URL: http://publications.martin-matzner.de/8/1/Ecis2014_1.pdf

2013

• Averbeck AK., Bernhold T., Bräuer S., Knackstedt R., Matzner M.:
  Towards a Reference Model of Information Exchange and Coordination in Facility Management Networks
  5th CIRP International Conference on Industrial Product-Service Systems (Bochum)
  DOI: 10.1007/978-3-642-30820-8_10
• Becker J., Beverungen D., Knackstedt R., Matzner M., Müller O., Pöppelbuß J.:
  Bridging the Gap Between Manufacturing and Service Through IT-Based Boundary Objects
  In: IEEE Transactions on Engineering Management 60 (2013), p. 468-482
  ISSN: 0018-9391
  DOI: 10.1109/TEM.2012.2214770
• Becker J., Beverungen D., Knackstedt R., Matzner M., Müller O., Pöppelbuß J.:
  Designing Interaction Routines in Service Networks: A Modularity and Social Construction-Based Approach
  In: Scandinavian Journal of Information Systems 25 (2013), Article No.: 2
  ISSN: 0905-0167
  Open Access: https://aisel.aisnet.org/sjis/vol25/iss1/2/
  URL: https://aisel.aisnet.org/sjis/vol25/iss1/2/
• Breuker D., Matzner M.:
  Statistical Sequence Analysis for Business Process Mining and Organizational Routines
  European Conference on Information Systems (ECIS) (Utrecht, Netherlands)
  In: Proceedings of the 21st European Conference on Information Systems (ECIS 2013) 2013
  Open Access: http://publications.martin-matzner.de/3/1/Ecis2013.pdf
  URL: http://publications.martin-matzner.de/3/1/Ecis2013.pdf
• Bräuer S., Knackstedt R., Matzner M.:
  Akteursübergreifende Informationsflussanalyse am Beispiel der Schnittstellen zwischen Bauprozess und Verwaltung
  Internationales Rechtsinformatik Symposion IRIS 2013 (Salzburg)
  In: Schweighofer Erich, Kummer Franz, Hötzendorfer Walter (ed.): Abstraktion und Applikation, Salzburg: 2013
  URL: http://publications.martin-matzner.de/7/1/Iris2013.pdf
• Matzner M., Becker J. (ed.):
  Promoting Business Process Management Excellence in Russia
  Münster: 2013
  (ERCIS Working Papers, Vol. 15)
  URL: https://www.ercis.org/sites/www.ercis.org/files/pages/research/ercis-working-papers/ercis_wp_15.pdf
• Matzner M., Schwegmann B., Janiesch C.:
  A Method and Tool for Predictive Event-Driven Process Analytics
  Internationale Konferenz Wirtschaftsinformatik (Leipzig)
  In: Alt Rainer, Franczyk Bogdan (ed.): Proceedings of the 11th International Conference on Wirtschaftsinformatik (WI2013) 2013
  Open Access: http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1045&context=wi2013
  URL: http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1045&context=wi2013
• Matzner M., Schwegmann B., Janiesch C.:
  preCEP: Facilitating Predictive Event-Driven Process Analytics
  International Conference on Design Science Research in Information Systems and Technology (DESRIST) (Helsinki)
  In: Brocke Jan vom, Hekkala Riitta, Ram Sudha, Rossi Matti (ed.): Design Science at the Intersection of Physical and Virtual Design: Proceedings of the 8th International Conference DESRIST 2013, Heidelberg: 2013
  DOI: 10.1007/978-3-642-38827-9_36
  URL: http://publications.martin-matzner.de/2/2/Desrist2013.pdf
• Tarchinskaya E., Taratoukhine V., Matzner M.:
  Cloud-based Engineering Design and Manufacturing: State-of-the-Art
  IFAC Conference on Manufacturing Modelling, Management, and Control (St. Petersburg)
  In: Proceedings of the 2013 IFAC Conference on Manufacturing, Modelling, Management, and Control (IFAC MIM 2013) 2013

2012

• Becker J., Matzner M., Oliver M., Walter M.:
  A Review of Event Formats as Enablers of event-driven BPM
  International Workshop on Event-driven Business Process Management (edBPM 2011) (Clermont-Ferrand, France)
  In: Aalst Wil van der, Mylopoulos John, Rosemann Michael, Shaw Michael J, Szyperski Clemens (ed.): International Workshop on Event-driven Business Process Management (edBPM 2011), Berlin: 2012
  DOI: 10.1007/978-3-642-28108-2_42
  URL: http://udoo.uni-muenster.de/downloads/publications/2526.pdf
• Beverungen D., Matzner M., Müller O., Becker J.:
  Product-Service System Approaches
  In: Barros Alistair OD, Oberle Daniel (ed.): Handbook of Service Description, New York: Springer US, 2012, p. 19-44
  ISBN: 978-1-4614-1864-1
  DOI: 10.1007/978-1-4614-1864-1_2
• Friedenstab Jan-Philipp JP., Janiesch C., Matzner M., Oliver M.:
  Extending BPMN for Business Activity Monitoring
  Hawaii International Conference on System Sciences (HICSS-45) (Wailea, HI, USA)
  In: Proceedings of the 45th Annual Hawaii International Conference on System Sciences 2012
  DOI: 10.1109/HICSS.2012.276
  URL: http://udoo.uni-muenster.de/downloads/publications/2536.pdf
• Janiesch C., Matzner M., Müller O.:
  Beyond Process Monitoring: A Proof-of-Concept of Event-driven Business Activity Management
  In: Business Process Management Journal 18 (2012), p. 625-643
  ISSN: 1463-7154
  DOI: 10.1108/14637151211253765
  URL: http://publications.martin-matzner.de/4/1/2619.pdf
• Matzner M.:
  Requirements for a Service Description Language: Findings from a Delphi Study
  In: Barros Alistair OD, Oberle Daniel (ed.): Handbook of Service Description, New York: Springer, 2012, p. 503-519
  ISBN: 978-1-4614-1863-4
  DOI: 10.1007/978-1-4614-1864-1_20
• Matzner M., Stein A., Stolze C., Voigt M., Alexandrini F.:
  IS Research Challenges and Needs for Service Networks: A Brazilian-German Perspective
  11th International Conference on Perspectives in Business Informatics Research (BIR 2012) (Nizhny Novgorod)
  In: Aseeva Natalia, Babkin Eduard, Kozyrev Oleg (ed.): Proceedings of the 11th International Conference on Perspectives in Business Informatics Research, Berlin: 2012
  DOI: 10.1007/978-3-642-33281-4_11
  URL: http://www.springerlink.com/content/h8qn4t327h3w4p31/fulltext.pdf
• Raffelsieper T., Becker J., Matzner M., Janiesch C.:
  Requirements for a Pattern Language for Event-driven Business Activity Monitoring
  Multikonferenz der Wirtschaftsinformatik (MKWI 2012) (Braunschweig, Germany)
  URL: http://udoo.uni-muenster.de/downloads/publications/2571.pdf

2011

• Becker J., Beverungen D., Knackstedt R., Matzner M., Müller O., Pöppelbuß J.:
  Flexible Informationssystem-Architekturen für hybride Wertschöpfungsnetzwerke (FlexNet)
  130 (2011)
  ISSN: 1238-3985
  Open Access: http://udoo.uni-muenster.de/downloads/publications/2484.pdf
  URL: http://udoo.uni-muenster.de/downloads/publications/2484.pdf
  (Techreport)
• Becker J., Beverungen D., Knackstedt R., Matzner M., Oliver M.:
  Information Needs in Service Systems - A Framework for Integrating Service and Manufacturing Business Processes
  Hawaii International Conference on System Sciences (HICSS-44) (Koloa, HI, USA)
  In: Proceedings of the 44th Annual Hawaii International Conference on System Sciences 2011
  DOI: 10.1109/HICSS.2011.243
• Becker J., Beverungen D., Knackstedt R., Matzner M., Oliver M., Pöppelbuß J.:
  Integrierte Informationslogistik in der hybriden Wertschöpfung
  In: Gatermann Inken FM (ed.): Mit Dienstleistungen die Zukunft gestalten: Impulse aus Forschung und Praxis. Beiträge der 8. Dienstleistungstagung des BMBF, Frankfurt am Main: Campus Verlag, 2011, p. 247-255
• Becker J., Beverungen D., Matzner M., Oliver M., Pöppelbuß J.:
  Design Science in Service Research: A Framework-Based Review of IT Artifacts in Germany
  International Conference on Design Science Research in Information Systems and Technology (DESRIST) (Milwaukee, WI, USA)
  In: Jain Hemant, Sinha Atish P., Vitharana Padmal (ed.): Service-Oriented Perspectives in Design Science Research: Proceedings of the 6th International Conference DESRIST 2011, Berlin: 2011
  DOI: 10.1007/978-3-642-20633-7_26
• Janiesch C., Fischer R., Matzner M., Oliver M.:
  Business Activity Management for Service Networks in Cloud Environments
  6th Workshop on Middleware for Service Oriented Computing (Lisboa, Portugal)
  In: Proceedings of the 6th Workshop on Middleware for Service-oriented Computing (MW4SOC 2011) 2011
  DOI: 10.1145/2093185.2093187
• Janiesch C., Matzner M., Müller O., Vollmer R., Becker J.:
  Slipstream: Architecture Options for Real-Time Process Analytics
  ACM Symposium on Applied Computing (SAC2011) (Taichung, Taiwan)
  In: Proceedings of the ACM Symposium on Applied Computing (SAC 2011) 2011
  DOI: 10.1145/1982185.1982252
• Janiesch C., Matzner M., Oliver M.:
  A Blueprint for Event-driven Business Activity Management
  9th International Conference on Business Process Management (BPM 2011) (Clermont-Ferrand, France)
  In: Rinderle-Ma Stefanie, Toumani Farouk, Wolf Karsten (ed.): Proceedings of the 9th International Conference Business Process Management (BPM 2011), Berlin: 2011
  DOI: 10.1007/978-3-642-23059-2_4
• Janiesch C., Matzner M., Oliver M.:
  Slipstream: A BAM Proof of Concept using Standard Software
  9th International Conference on Business Process Management (BPM 2011), Demo Track (Clermont-Ferrand, France)
  In: 9th International Conference on Business Process Management (BPM) Demo Track 2011
• Niemann M., Janiesch C., Kuprian H., Korthaus A., Matzner M., Müller O.:
  Prototypical Support
  In: Janiesch Christian, Niemann Michael, Steinmetz Ralf (ed.): The TEXO Governance Framework - Whitepaper, SAP Research, 2011, p. 118-135 (The TEXO Governance Framework - Whitepaper)
  Open Access: http://internet-of-services.com/fileadmin/IOS/user_upload/pdf/TEXO_GOVERNANCE_FRAMEWORK_WHITEPAPER_1_1.pdf
  URL: http://internet-of-services.com/fileadmin/IOS/user_upload/pdf/TEXO_GOVERNANCE_FRAMEWORK_WHITEPAPER_1_1.pdf

2010

• Becker J., Alexandrini F., Araújo TS., Creutzberg J., Matzner M., Voigt M.:
  IT-supported Strategic Management in Municipal Public Administration in Brazil
  IADIS International Conference e-Society 2010 (Porto, Portugal, 18. March 2010 - 21. March 2010)
  In: Kommers Piet IP, Isaías Pedro (ed.): Proceedings of the IADIS Internatioal Conference e-Society 2010, Porto, Portugal: 2010
• Becker J., Beverungen D., Matzner M., Müller O.:
  Total Costs of Service Life: The Need of Decision Support in Selecting, Comparing and Orchestrating Services
  International Conference Exploring Service Science (IESS 2010) (Geneva, Switzerland)
  In: Morin Jean-Henry, Ralyté Jolita, Snene Mehdi (ed.): Exploring Service Sciences, Berlin: 2010
  DOI: 10.1007/978-3-642-14319-9_25
  URL: http://www.iadisportal.org/digital-library/total-cost-of-service-life-%C2%96-decision-support-for-selecting-and-orchestrating-services
• Becker J., Matzner M., Voigt M.:
  Selecting Interorganizational Standards – A Management Cybernetics Perspective
  16th Americas Conference on Information Systems 2010 (AMCIS 2010) (Lima, Peru, 12. August 2010 - 15. August 2010)
  In: Proceedings of the 16th Americas Conference on Information Systems (AMCIS2010) 2010
  Open Access: http://aisel.aisnet.org/amcis2010/366
  URL: http://aisel.aisnet.org/amcis2010/366
• Becker J., Matzner M., Voigt M.:
  Theory-based Analyses of Interorganisational Standards for Self-organising, Adaptive Value Creation Networks
  In: Electronic Communications of the EASST 27 (2010), p. 1-12
  ISSN: 1863-2122
  Open Access: http://journal.ub.tu-berlin.de/eceasst/article/download/390/374
  URL: http://journal.ub.tu-berlin.de/eceasst/article/download/390/374
• Matzner M.:
  PAS 1091: Schnittstellenspezifikationen zur Integration von Sach- und Dienstleistung.
  In: Ajis : Australian Journal of Information Systems (2010)
  (anderer)

2009

• Becker J., Beverungen D., Knackstedt R., Matzner M.:
  Configurative Service Engineering – A Rule-Based Configuration Approach for Versatile Service Processes in Corrective Maintenance
  42nd Hawai'i International Conference of System Sciences (Waikoloa, HI, USA)
  In: Proceedings of the 42nd Hawaii International Conference on System Sciences 2009
  DOI: 10.1109/HICSS.2009.127
• Matzner M., Becker J., Beverungen D., Knackstedt R., Pöppelfuß J., Müller O.:
  A Framework for Design Research in the Service Science Discipline
  15th Americas Conference on Information Systems (San Francisco)
  URL: http://aisel.aisnet.org/amcis2009/167/
• Matzner M., Becker J., Beverungen D., Müller O.:
  Design Requirements to Support Information Flows for Providing Customer Solutions: A Case Study in the Mechanical Engineering Sector
  First International Symposium on Services Science (Leipzig)
  In: Logos (ed.): Proceedings of the First International Symposium on Services Science (ISSS'09) 2009
  URL: http://isss.uni-leipzig.de/index.php/Download-document/69-paper_becker.html
• Matzner M., Becker J., Knackstedt R.:
  Webservices für die Verrechnung in Wertschöpfungsnetzwerken auf Basis Vollständiger Finanzpläne
  Internationale Tagung Wirtschaftsinformatik (WI 2009) (Zürich)
  In: Proceedings of the Internationale Tagung Wirtschaftsinformatik (WI 2009) 2009
  URL: http://udoo.uni-muenster.de/downloads/publications/2170.pdf
• Matzner M., Voigt M., Alexandrini F., Araújo TS., Becker J.:
  Process Modelling in Brazilian Public Administrations: The domain-specific PICTURE approach
  Proceedings of the 15th Americas Conference on Information Systems (AMCIS2009) (San Francisco, CA, USA)
  In: Proceedings of the 15th Americas Conference on Information Systems (AMCIS) 2009
  URL: http://udoo.uni-muenster.de/downloads/publications/2313.pdf
• Winkelmann A., Matzner M.:
  Teaching medium-sized ERP systems - a problem-based learning approach
  Information Systems Development (ISD 2008) (Paphos, Cyprus)
  In: Papadopoulos George A, Wojtkowski Gregory, Wojtkowski Wita, Wrycza, Stanislaw, Zupancic, Joze (ed.): Proceedings of the Information Systems Development Conference 2008, New York: 2009
  DOI: 10.1007/b137171_94

2008

• Alexandrini F., Becker J., Holler J., Spaeth F., Matzner M., Fuchs P., Visentainer J., Soares D., Vendramini I.:
  Governo Eletrônico nos Municípios do Alto Vale do Itajaí - Santa Catarina – Projeto Transreg
  Simpósio de Excelênciaem Gestão e Tecnologia (SEGeT 2008) (Resende, RJ, Brazil)
  URL: http://udoo.uni-muenster.de/downloads/publications/2109.pdf
• Becker J., Knackstedt R., Matzner M., Kröger T.:
  Leistungsbündel aus Produkten und Dienstleistungen
  In: Industrie-Management : Zeitschrift für industrielle Geschäftsprozesse 24 (2008), p. 69-73
  ISSN: 0179-2679
  Open Access: http://udoo.uni-muenster.de/downloads/publications/2103.pdf
  URL: http://www.wiso-net.de/genios1.pdf?START=0A1&ANR=1171481&DBN=ZECO&ZNR=1&ZHW=-4&WID=13542-4760712-52720_4
• Becker J., Knackstedt R., Matzner M., Pöppelbuß J.:
  Leveraging Product-Service Systems by Implementing Service Oriented Architecture
  International RESER Conference 2008 (Stuttgart, Germany, 25. September 2008 - 26. September 2008)
  Open Access: http://udoo.uni-muenster.de/downloads/publications/2103.pdf
  URL: http://udoo.uni-muenster.de/downloads/publications/2104.pdf
• Becker J., Knackstedt R., Matzner M., Pöppelbuß J.:
  The Research Map of Hybrid Value Creation: A Repository for Research Results
  International RESER Conference 2008 (Stuttgart, Germany)
  Open Access: http://udoo.uni-muenster.de/downloads/publications/2103.pdf
  URL: http://udoo.uni-muenster.de/downloads/publications/2103.pdf
• Becker J., Matzner M., Müller O., Winkelmann A.:
  Towards a Semantic Data Quality Management – Using Ontologies to Assess Master Data Quality in Retailing
  Americas Conference on Information Systems (AMCIS) (Toronto, Canada)
  URL: http://udoo.uni-muenster.de/downloads/publications/2053.pdf
• Becker J., Matzner M., Oliver M.:
  Comparing Architectural Styles for Service-oriented Architectures – a REST vs. SOAP case study
  In: Papadopoulos George A, Wojtkowski Gregory, Wojtkowski Wita, Wrycza, Stanislaw, Zupancic, Joze (ed.): Proceedings of the Information Systems Development Conference 2008, New York City, NY, USA: 2008
  DOI: 10.1007/b137171_22
• Matzner M., Becker J., Knackstedt R., Pöppelbuß J.:
  Creating and Monitoring Intra-cooperation Settlement Systems for Product-Service Systems: a finance plan based approach
  International RESER Conference 2008 (Stuttgart)
  URL: http://udoo.uni-muenster.de/downloads/publications/2105.pdf
• Winkelmann A., Matzner M., Müller O., Becker J.:
  Ein Plädoyer für die Berücksichtigung von Semantik beim Stammdaten-Alignment - Vorgehensmodell und prototypische Anwendung im Einzelhandel
  DW2008 (St. Gallen, Switzerland)
  In: Dinter Barbara, Winter Robert, Chamoni Peter, Gronau Norbert, Turowski Klaus (ed.): Synergien durch Integration und Informationslogistik, Bonn: 2008
  URL: http://udoo.uni-muenster.de/downloads/publications/2070.pdf

2007

• Becker J., Niehaves B., Müller-Wienbergen F., Matzner M.:
  Open Source Public Sector Business Intelligence Systems
  Information Systems Development (ISD 2007) (Galway, Ireland)
  In: Wojtkowski Wita, Wojtkowski Gregory, Lang Michael, Conboy Kieran, Barry Chris (ed.): Information Systems Development: Challenges in Practice, Theory, and Education, New York City, NY, USA: 2007
  DOI: 10.1007/978-0-387-68772-8_29
• Matzner M., Räckers M.:
  Das Bürgerbüro als Integrationspunkt - Stand und Perspektiven der Verzahnung von Frontoffice und Backoffice in Bürgerbüros von NRW-Kommunen
  (2007)
  URL: http://udoo.uni-muenster.de/downloads/publications/1988.pdf
  (anderer)