Chair of Digital Industrial Service Systems


Our Mission

To improve information processing and decision-making in organizations for the mutual benefit of organizations, individuals, and society.


What we strive for

Business illustrations by Storyset


  • Business processes are the backbone of value creation in companies. In modern companies, the execution of almost all process steps is supported by IT and documented via data traces. Process mining technology uses this data to improve processes, for example by measuring the performance of processes. ...

    Category: General
  • Our BPM Winter School took place last week in Liechtenstein. Of course, the first thing to emphasize is what a great range and quality of content we can offer our FAU WiSo students. So many dear and highly esteemed experts for many facets of business process management in a compact one-week program ...

    Category: General
  • As part of our master’s course Process Analytics, we visited Celonis in Munich with the aim of delving deeper into the evolving landscape of process mining. We learned about the latest advancements in process mining, such as object-centric process mining, and gained valuable insights into how Celoni...

    Category: General