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User Acceptance and Service Design

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User Acceptance and Service Design

User Acceptance and Service Design

(Third Party Funds Group – Sub project)

Overall project: Crowdsourcing - Charging Service Provided by Private Persons as an Innovative Business Model
Project leader: Martin Matzner
Start date: 1. December 2013
End date: 28. February 2015
Extension Date: 31. January 2017
Acronym: CrowdStrom
Funding source: Bundesministerium für Bildung und Forschung (BMBF)
URL: http://www.crowdstrom.de/

Abstract:

The CrowdStroms project’s goal is the development of an innovative service, encouraging private people to set up charging stations and granting access to third parties. This crowd-sourced concept faces the challenges to develop new, standardized processes covering the entire range of requirements for setting up and operating a charging infrastructure for electric vehicles. The project’s analysis on customers’ willingness to pay enables the creation of an incentive system. Additionally, the CrowdStrom-project includes a detailed analysis of legal difficulties, occuring as customers become suppliers. The implementation of a software-system managing the service processes and the flow of information between participating parties will provide the technical foundation for the concept. Operating this system and the integration of all partial services set up an innovative business for supply and infrastructure providing companies, resulting in a public charging network empowered by existing private charging stations.

 

 

Publications:

  • Plenter F., Chasin F., von Hoffen M., Betzing JH., Matzner M., Becker J.:
    Assessment of peer-provider potentials to share private electric vehicle charging stations
    In: Transportation Research Part D-Transport and Environment 64 (2018), p. 178-191
    ISSN: 1361-9209
    DOI: 10.1016/j.trd.2018.02.013
    URL: https://www.sciencedirect.com/science/article/pii/S1361920916307003
  • Matzner M., Plenter F., Betzing JH., Chasin F., von Hoffen M., Löchte M., Pütz S., Becker J.:
    CrowdStrom: Analysis, Design, and Implementation of Processes for a Peer-to-Peer Service for Electric Vehicle Charging
    In: Brocke J., Mendling J. (ed.): Business Process Management Cases, Springer, Cham, 2018, p. pp 337-359 (Management for Professionals Book Series)
    ISBN: 978-3-319-58306-8

    DOI: 10.1007/978-3-319-58307-5_18
  • Matzner M., Plenter F., Chasin F., Betzing JH., von Hoffen M.:
    New Service Development Through Action Design Research in Joint Research Projects
    26th European Conference on Information Systems (Portsmouth)
    In: New Service Development Through Action Design Research in Joint Research Projects 2018
  • Plenter F., von Hoffen M., Chasin F., Benhaus S., Matzner M., Paukstadt U., Becker J.:
    Quantifying Consumers' Willingness to Pay for Electric Vehicle Charging
    2018 IEEE 20th Conference on Business Informatics (CBI) (Vienna, 11. July 2018 - 14. July 2018)
    In: Quantifying Consumers' Willingness to Pay for Electric Vehicle Charging 2018
    DOI: 10.1109/CBI.2018.00030
    URL: https://ieeexplore.ieee.org/document/8452673/
  • Becker J., Backhaus K., Borchert M., Matzner M., Plenter F., Benthaus S., Betzing JH., Chasin F., von Hoffen M., Löchte M., Pütz S., Todenhöfer L., Weiße A.:
    Entwicklung einer Peer-To-Peer Sharing-Platform für das Laden von Elektrofahrzeugen
    In: Walter Ganz, Achim Kampker, Gerhard Satzger (ed.): Dienstleistungen als Erfolgsfaktor für Elektromobilität. Ergebnisse aus dem Förderschwerpunkt “Dienstleistungsinnovationen für Elektromobilität”, Stuttgart: Fraunhofer Verlag, 2017, p. 62-69
    ISBN: 978-3-8396-1212-5

    URL: http://www.elektromobility-services.com/wp-content/uploads/2017/07/Services-always-factor-electromobility-experiences_of_experiences)
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