User Acceptance and Service Design

(Third Party Funds Group – Sub project)

Overall project: Crowdsourcing - Charging Service Provided by Private Persons as an Innovative Business Model
Project leader: Martin Matzner
Start date: 1. December 2013
End date: 28. February 2015
Extension Date: 31. January 2017
Acronym: CrowdStrom
Funding source: Bundesministerium für Forschung, Technologie und Raumfahrt (BMFTR)
URL: http://www.crowdstrom.de/

Abstract:

The CrowdStroms project’s goal is the development of an innovative service, encouraging private people to set up charging stations and granting access to third parties. This crowd-sourced concept faces the challenges to develop new, standardized processes covering the entire range of requirements for setting up and operating a charging infrastructure for electric vehicles. The project’s analysis on customers’ willingness to pay enables the creation of an incentive system. Additionally, the CrowdStrom-project includes a detailed analysis of legal difficulties, occuring as customers become suppliers. The implementation of a software-system managing the service processes and the flow of information between participating parties will provide the technical foundation for the concept. Operating this system and the integration of all partial services set up an innovative business for supply and infrastructure providing companies, resulting in a public charging network empowered by existing private charging stations.

Publications:

Plenter F., Chasin F., von Hoffen M., Betzing JH., Matzner M., Becker J.:
Assessment of peer-provider potentials to share private electric vehicle charging stations
In: Transportation Research Part D-Transport and Environment 64 (2018), p. 178-191
ISSN: 1361-9209
DOI: 10.1016/j.trd.2018.02.013
URL: https://www.sciencedirect.com/science/article/pii/S1361920916307003
Matzner M., Plenter F., Betzing JH., Chasin F., von Hoffen M., Löchte M., Pütz S., Becker J.:
CrowdStrom: Analysis, Design, and Implementation of Processes for a Peer-to-Peer Service for Electric Vehicle Charging
In: Brocke J., Mendling J. (ed.): Business Process Management Cases, Springer, Cham, 2018, p. pp 337-359 (Management for Professionals Book Series)
ISBN: 978-3-319-58306-8
DOI: 10.1007/978-3-319-58307-5_18
Matzner M., Plenter F., Chasin F., Betzing JH., von Hoffen M.:
New Service Development Through Action Design Research in Joint Research Projects
26th European Conference on Information Systems (Portsmouth)
In: New Service Development Through Action Design Research in Joint Research Projects 2018
Plenter F., von Hoffen M., Chasin F., Benhaus S., Matzner M., Paukstadt U., Becker J.:
Quantifying Consumers' Willingness to Pay for Electric Vehicle Charging
2018 IEEE 20th Conference on Business Informatics (CBI) (Vienna, 11. July 2018 - 14. July 2018)
In: Quantifying Consumers' Willingness to Pay for Electric Vehicle Charging 2018
DOI: 10.1109/CBI.2018.00030
URL: https://ieeexplore.ieee.org/document/8452673/
Becker J., Backhaus K., Borchert M., Matzner M., Plenter F., Benthaus S., Betzing JH., Chasin F., von Hoffen M., Löchte M., Pütz S., Todenhöfer L., Weiße A.:
Entwicklung einer Peer-To-Peer Sharing-Platform für das Laden von Elektrofahrzeugen
In: Walter Ganz, Achim Kampker, Gerhard Satzger (ed.): Dienstleistungen als Erfolgsfaktor für Elektromobilität. Ergebnisse aus dem Förderschwerpunkt “Dienstleistungsinnovationen für Elektromobilität”, Stuttgart: Fraunhofer Verlag, 2017, p. 62-69
ISBN: 978-3-8396-1212-5
URL: http://www.elektromobility-services.com/wp-content/uploads/2017/07/Services-always-factor-electromobility-experiences_of_experiences)