Research
As a Chair of Business Informatics, we research service-oriented value creation, business processes, and data-driven analysis and decision-making systems. In this context, we develop and evaluate methods and software prototypes for process mining, AI-supported process monitoring, and smart services in close collaboration with partners from industry and public administration, aiming to measurably improve information processing and decision-making in organizations.
Our Research Topics
Our Publications (Selection)
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Capabilities of digital servitization: Evidence from the socio-technical systems theory
In: Technological Forecasting and Social Change 176 (2022), Article No.: 121361
ISSN: 0040-1625
DOI: 10.1016/j.techfore.2021.121361
URL: https://www.sciencedirect.com/science/article/pii/S0040162521007927?via=ihub - , , :
Digital Industrial Platforms
In: Business & Information Systems Engineering 63 (2021), p. 181-190
ISSN: 1867-0202
DOI: 10.1007/s12599-020-00681-w - , , , :
A technique for determining relevance scores of process activities using graph-based neural networks
In: Decision Support Systems 144 (2021), Article No.: 113511
ISSN: 0167-9236
DOI: 10.1016/j.dss.2021.113511
URL: http://www.sciencedirect.com/science/article/pii/S016792362100021X - , , , , :
Conceptualizing Smart Service Systems
In: Electronic Markets 29 (2019), p. 7-18
ISSN: 1019-6781
DOI: 10.1007/s12525-017-0270-5 - , , , :
Comprehensible Predictive Models for Business Processes
In: Mis Quarterly 40 (2016), p. 1009-1034
ISSN: 0276-7783
URL: http://aisel.aisnet.org/cgi/viewcontent.cgi?article=3315&context=misq
Current Research Projects (Selection)
Joint research on digitization in the area market decisions
(Third Party Funds Single)Term: 1. January 2022 - 31. December 2026
Funding source: andere Förderorganisation
Our Early-Career Researchers
Supporting early-career researchers is a central concern of our chair. We provide young researchers with an inspiring environment where they can develop their own ideas, work on challenging questions, and advance their academic profile. By involving them in ongoing research projects and offering diverse opportunities for national and international networking, we create optimal conditions for a successful doctoral degree.
Our doctoral researchers make an important contribution to the advancement of the field with their work and play a key role in shaping the research agenda of the chair.